Operations Coordinator | Burnaby

Operations Coordinator | Burnaby

TK Elevator Canada LtdBurnaby, British Columbia, Canada

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The Company

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

What we expect

Your responsibilities

  • Assist, support and directly communicate, including written correspondence / documentation between the TKE technical team, the TKE sales team, field personnel, our local AHJ and our clients
  • Answering incoming calls from customers and processing request accordingly.
  • Assist and support the workflow of bids documents, estimates, change orders, contracts, booking packages, progress billing and final invoicing
  • Under the direction of Management and Supervision participate in purchasing activities for project materials from initial quotation to the issuance of final purchase orders and receipt of goods for logistical planning
  • Assist with scheduling and coordination of mod projects from start to finish
  • Monitor, Document and Communicate the status of project specific milestones to the internal teams and clients as required
  • Attend internal and external meetings as required
  • Other duties as assigned including general administration activities

Who we are looking for

Your qualifications

  • Post secondary education, certification or training deemed relevant to the job duties
  • 3-5 years of relevant work experience in a trade or trade related specific industry.
  • General understanding of project management concepts, administration and execution
  • Organizational skills, multitasking abilities, drive and capacity to work in a fast paced environment
  • Strong knowledge of written and digital project management tools
  • Ability to work independently with minimal managerial supervision
  • Demonstrate understanding of project phases: tenders, contracts, conception, procurements, delivery
  • Strong client facing and teamwork skills
  • Excellent problem solving ability

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

Job details

Posting date:2024/12/19
Experience level:Experienced professionals
Type of contract:Permanent, Full time
Work mode:On Site
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:CA_ET_TKELEV00264

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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